Privacy Policy
Last Update: October 3, 2025
Beacon Software (15655871 Canada Inc.) (“Beacon”, “we”, or “us”) values and respects your privacy. We have prepared this privacy policy to describe the manner in which we collect, use, disclose and otherwise process personal information when you visit our website located at www.beaconsoftware.com (the “Website”) or otherwise interact with us.
TABLE OF CONTENTS
Collection and Use of Personal Information
Sharing of Personal Information
Information About Our Website
Interest-Based Advertising
Safeguards and Retention
Your Choices
Information about our Privacy Governance Policies and Practices
Updates to this Privacy Policy
Contact Us
COLLECTION AND USE OF PERSONAL INFORMATION
Means of Collection
We collect personal information that you provide directly to us (through our Website or through other communication channels) as well as information your devices provide to us automatically.
How we collect and use personal information through the Website and in our other interactions with you
We may collect and use personal information when:
You visit our Website.
To send you marketing emails such as newsletters, offers and promotions.
We assess or complete investments in or purchases of a company
You attend an event.
Apply for a job at Beacon.
Participate in our surveys or research.
Contact us with a comment, question or complaint.
Visit our Website: You do not have to register to visit or use our Website. However, we may collect certain personal information when you visit our Website. Please see the “Information About Our Website” section below for detailed information regarding the personal information we collect when you visit and use our Website, and the choices you have with regards to that collection.
Marketing Communications: We may send you updates, newsletters, offers or other marketing communications using your email address. You can unsubscribe at any time by clicking the “unsubscribe” link included at the bottom of each. Alternatively, you can opt out of receiving marketing communications by contacting us at the contact information provided under the “Contact Us” section below. Please note that you may continue to receive transactional or account-related communications from us for administrative purposes.
Transaction Processes: As part of Beacon’s prospective purchase or investment in software or other businesses, Beacon will sometimes collect and use personal information. While the nature of this personal information varies based on the transaction, it may include employee personal information (such as name, compensation information, and other job-related information), shareholder information (such as name, address, and shareholdings), and limited customer information. We use this information to determine whether to proceed with, or complete, such transactions.
Attend an Event: If you attend one of our events or webinars, we may collect information such as your first and last name, company name, work email address, phone number and address, so that we can communicate with you about the event or webinar and contact you about future events or webinars.
Apply for a Job at Beacon In connection with an application or related inquiry for a job at Beacon, you may provide us with certain personal information about yourself (such as that contained in a resume, cover letter, or similar employment-related materials). We use this information to process and respond to your application for current and future career opportunities at Beacon.
Surveys and Research: From time to time, we may offer you the opportunity to participate in one of our surveys or other research projects. We will collect certain personal information about you if you choose to participate in a research survey of ours. The information we collect will depend on the particular survey or research project and we will provide you with specific details regarding our information practices for that survey or research project prior to collecting any information from you. The information obtained through our surveys and customer research is used in an aggregated, de-identified form. We use this information to help us understand our users and to enhance our Website, and for auditing and data analytics.
Contact Us: When you contact us with a comment, question or complaint about Beacon through our web form, chat feature, email or by phone, you may be asked for information that identifies you, such as your name, age, email address, phone number and address, along with additional information we need to help us promptly answer your question or respond to your comment or complaint. We may retain this information to assist you in the future and to improve our customer service and service offerings.
SHARING OF PERSONAL INFORMATION
Beacon does not sell, disclose or share your personal information with third parties without your consent, except for the following purposes or as required or permitted by law.
Service Providers: Your personal information will be transferred or otherwise made available to certain third parties that provide services on our behalf. We use service providers to provide services such as IT support, hosting the Website, storing data, providing marketing assistance, conducting analytics, processing credit card payments and providing customer service. Our service providers are only provided with the information they need to perform their designated functions and are not authorized to use or disclose personal information for their own marketing or other purposes. We and our service providers may access, store and otherwise process personal information outside of the jurisdiction in which you reside (including outside of the European Union, Canada, or Quebec), to other or foreign jurisdictions, where we or our service providers are located.
Legal and Compliance: We and our Canadian, US and other foreign service providers may provide your personal information in response to a search warrant to other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise may be required or permitted by applicable Canadian, U.S. or other law or legal process, which may include lawful access by U.S. or foreign courts, law enforcement or other government authorities. Your personal information may also be disclosed where necessary for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property.
Sale of Business: We may transfer any personal information we have about you as an asset in connection with a proposed or completed merger, acquisition or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Beacon or as part of a corporate reorganization or other change in corporate control.
INFORMATION ABOUT OUR WEBSITE
Visiting Our Website: In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website’s activity and to monitor and improve our Website.
Cookies: Our Website use a technology called "cookies". A cookie is a tiny element of data that our Website send to a user’s browser, which may then be stored on the user’s hard drive so that we can recognize the user’s computer or device when they return. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the Website’s features.
Analytics: We may use a third-party such as Google Analytics to help us gather and analyze information about the areas visited on the Website (such as the pages most read, time spent, search terms and other engagement data) in order to evaluate and improve the user experience and the Website. These third parties may use cookies and other tracking technologies. For more information about Google Analytics or to prevent the storage and processing of this data (including your IP address) by Google, you can download and install the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. You can also obtain additional information on Google Analytics’ data privacy and security at the following links:
Third-Party Links: Our Website may contain links to other websites and applications that Beacon does not own or operate. We provide links to third-party websites and applications as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites or websites. The linked websites and applications have separate and independent privacy policies, notices and terms of use. We do not have any control over such websites and applications, and therefore we have no responsibility or liability for the manner in which the organizations that operate such websites and applications may collect, use or disclose, secure and otherwise treat personal information. We encourage you to read the privacy policy of every website you visit.
SAFEGUARDS AND RETENTION
We have implemented administrative, technical and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. We have measures in place that are designed to restrict access to personal information on a need-to-know basis to employees and authorized service providers who require access to fulfil their job requirements. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security.
We have record retention processes designed to retain personal information for no longer than necessary for the purposes of providing the services to our customers, for the purposes set out herein, or as otherwise required to meet legal or business requirements.
YOUR CHOICES
Marketing Communications
As indicated above, if you receive our email marketing communications from Beacon, you can unsubscribe any time by clicking the “unsubscribe” link included at the bottom of the email. Alternatively, you can opt out of receiving our marketing communications by contacting us at the contact information under the “Contact Us” section below.
Exercising Your Privacy Rights
Subject to applicable law, you have the right to access, update, rectify and correct inaccuracies in, and withdraw consent to the processing of, your personal information in our custody or control. You may make such a request or withdraw consent by emailing or writing to us using the contact information set out below. We may request certain personal information for the purpose of verifying your identity when you seek access to your personal information.
To opt out of interest-based advertising, see the “Interest-Based Advertising” section above.
INFORMATION ABOUT OUR PRIVACY GOVERNANCE POLICIES AND PRACTICES
We are committed to protecting personal information and have implemented a comprehensive set of policies and practices that govern our treatment of personal information. These policies and practices include:
processes to respond to data subject requests and complaints in a timely and effective manner;
procedures to respond to privacy and security incidents;
a designated Privacy Officer who is responsible for overseeing Beacon’s compliance with privacy legislation;
UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our privacy practices. We encourage you to periodically review this page to ensure you are familiar with those changes. We will indicate at the top of this Privacy Policy when it was most recently updated.
CONTACT US
If you have any questions or comments about this Privacy Policy or the manner in which we or our service providers (including our service providers outside Canada) treat your personal information, please contact us at:
Divyahans Gupta, Chief Technology Officer
privacy@beaconsoftware.com
